PRIVACY POLICY
DOVER STREET MARKET PARIS S.A.S. PRIVACY POLICY. LAST UPDATED: 15/10/2024
This Privacy Policy describes how DOVER STREET MARKET PARIS S.A.S. doing business as RASSVET («we», «us», or «our») collects, uses, and discloses your personal data when you visit, use our services, or make a purchase from https://rassvetskateboards.com/ (the «Site») or otherwise communicate with us (collectively, the «Services»).
For purposes of this Privacy Policy, «you» and «your» means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
We undertake to process your personal data in strict compliance with Regulation (EU) 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter "GDPR") and French Law No. 78-17 of January 6, 1978 “Informatique et Libertés”.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
IDENTITY OF DATA CONTROLLER
The data controller of your personal data is DOVER STREET MARKET PARIS.
CHANGES TO THIS PRIVACY POLICY
We may modify, correct and update this Privacy Policy at any time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. The latest version of our Privacy Policy is available on the Site at the address PRIVACY POLICY.
HOW WE COLLECT AND USE YOUR PERSONAL DATA
To provide the Services, we collect personal data about you. These information can be directed collected from data subject or from third parties involved in processing operations (banking institutions, third-party service platforms…). The personal data that we collect and use varies depending on how you interact with our Site and use our Services.
WHAT PERSONAL DATA WE PROCESS
- When we use the term «personal data», we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal data we may process about you.
- Contact details including your civility, name, address, phone number, email
- Payment information including your billing address, shipping address, payment confirmation ;
- Shopping information including the items you view, put in your cart or add to your wishlist and purchase history ;
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
- Login email and navigation data.
You may elect not to provide this information, but doing so may prevent you from using or accessing the Services.
HOW WE USE AND PROCESS YOUR PERSONAL DATA
We use your personal data for the following purposes :
Purposes
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Legal basis
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Retention period
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Site administration and operation
We use your personal data :
To ensure that the Site is put online and maintained in operational conditions
To carry out computer investigations
To carry out audience measurement and retargeting by depositing cookies and other tracers
To compile statistics on marketing operations |
Our legitimate interest in ensuring the proper functioning of our Site and its security, including when we measure the audience of our Site
Your consent for the deposit of "commercial" Cookies |
Logging of technical connection logs / user actions is kept for a period of 12 months
Cookies and other commercial tracers may be deposited on the User's terminal for a maximum period of 13 months
After this period, the raw traffic data associated with an identifier is either deleted or anonymized
Information collected via cookies and tracers is kept for 25 months. After this period, this data is deleted or made anonymous |
Order management
We use your personal data to enable you to place orders on the Site including to process your payments, fulfill your orders, send notifications to you related to your account, purchases, exchanges or other transactions, to provide after-sales service, delivery tracking, maintain and otherwise manage your account, to arrange for shipping
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Contract execution |
For the duration of the contract, then in a separate archive with restricted access for 5 years
Your credit card details are deleted after the payment. |
Reviews
We use the data that enables us to manage the publication of your notices |
Our legitimate interest |
5 years from publication of review |
Accounting management
We keep invoices for your online purchases
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Legal obligation |
Billing data is deleted after 10 years in accordance with current regulations. |
Marketing and Advertising
We use your personal data for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
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Our legitimate interest for communications sent by post or by telephone
Your consent for communications sent by email or SMS |
Until withdrawal of consent or 3 years of the last contact contact |
Pre-litigation and litigation management
We use your personal data to litigation and pre-litigation management
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Our legitimate interest |
In the context of pre-litigation and litigation management, data is deleted as soon as the dispute has been settled out of court or, failing that, as soon as the corresponding legal action has become time-barred (until all ordinary and extraordinary remedies have been exhausted). |
Communicating with you
We use your personal data to provide you with customer support to be responsive to you and to provide effective services to you.
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Our legitimate interest |
3 years from last contact |
Managing requests for rights arising from the GDPR
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legal obligation |
Data relating to the management of requests for rights are kept for the duration necessary to process the request. It is then archived for the duration of the criminal statute of limitations applicable to intermediate archiving, 6 years. |
COOKIES
We automatically collect certain information about your interaction with the Services like login details and navigation data . To do this, we may use cookies, pixels and similar technologies («Cookies»). These data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Cookies notably enable to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services. We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites. For specific information about the Cookies that we use related to powering our store with Shopify, see https:// www.shopify.com/legal/cookies.
Most browsers automatically accept Cookies by default, but you can deactivate these Cookies at any time through your browser controls. However, we informs you that such deactivation may slow down and/or disrupt access to the Site.
HOW WE DISCLOSE PERSONAL DATA
In certain circumstances, we may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy :
- The Qualified personnel from our subcontractors (IT service providers, payment service provider, delivery service provider…) ;
- Business and marketing partners, including Shopify, to provide services and advertise to you ;
- Third parties likely to place cookies on your terminals (computers, tablets, cell phones, etc.) when you give your consent ;
- Qualified personnel from our internal departments ;
- Qualified personnel from our affiliates or otherwise within our corporate group ;
- Financial organizations (banks, etc.) and regulatory bodies;
- Where applicable, the relevant courts, mediators, chartered accountants, statutory auditors, lawyers, bailiffs, debt collection agencies, etc.
UNDERAGE PERSONS
The Services are not intended to be used by children, and we do not knowingly collect any personal data about children. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the contact details set out below to request that it be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we «share» or «sell» (as those terms are defined in applicable law) personal data of individuals under 16 years of age.
SECURITY
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the likelihood and seriousness of the risks to your rights and freedoms.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee «perfect security.» In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
YOUR RIGHTS
In accordance with the GPDR, you have the following rights :
- Right of Access. You may have a right to request access to personal data that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Erasure. You may have a right to request that we delete personal data we maintain about you.
- Right to Rectification. You may have a right to request that we correct inaccurate personal data we maintain about you.
- Right to Data Portability. You may have a right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal data.
- Right to not be subject to a decision based solely on automated processing.
- Right to object to the processing of your data.
- Right to determine what happens to your data after your death, and to choose whether or not we pass on your data to a third party designated by you. In the event of your death, and in the absence of any instructions from you, we undertake to destroy your data, unless its retention is necessary for evidential purposes or to meet a legal obligation.
- Right to withdraw your Consent: Where we rely on consent to process your personal data, you may have the right to withdraw this consent.
You also have the right to register on the Bloctel list of opposition to telephone canvassing in order not to be subject to commercial canvassing by telephone (https://www.bloctel.gouv.fr/).
You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
You also have the right to lodge a complaint with a supervisory authority.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request.
In accordance with applicable laws, you can appoint a third party to exercise your rights. . Before accepting such a request from a mandated person, we will require that she provides proof you have authorized her to act on your behalf, and verify her identity and yours.
We will respond to your request in a timely manner as required under applicable law .
TRANSFERS TO THIRD COUNTRIES
Please note that we may transfer, store and process your personal data outside the European Union, including United Kingdom.
When our service providers are based outside the European Union, we make a point of selecting them first and foremost from countries whose legal framework provides a satisfactory level of security. This is referred to as an adequacy decision adopted by the European Commission
Where this is not possible, we use the appropriate legal mechanisms like the European Commission’s Standard Contractual Clauses specially designed for this type of transfer and take all necessary measures and guarantees to secure such transfers according to applicable law.
CONTACT
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@rassvetskateboards.com or contact us at DOVER STREET MARKET PARIS S.A.S., Attn: RASSVET RGPD, 16 Place Vendôme, Paris, 75001, France.